Monday, May 30, 2005
Hey, Wal-Mart...."F" You Too!!!!!!!!!
We misplaced a receipt for a small soft-sided cooler. It cost $12.63.At some point before being stocked on the shelf, heat warped the inside of the container. So, we took it back up there for an EVEN EXCHANGE.
We were told that without a receipt, they'd need to input my DRIVERS LICENSE # into the system for the EXCHANGE? WHAAAATTTTTT!!!!!!
Yeah, right....didn't Blockbuster have this same problem with losing folks' personal information to identity thieves?
I asked why this was necessary with a product that is (no doubt about it) THEIR brand and a simple even exchange and they told me for purposes of fraudulent returns. I wasn't returning it; I was making an even exchange.
I worked in LP for 10 years……we NEVER had any problems with EXCHANGES. EXCHANGES do not hurt you, especially when the item is defective!!!!
When I told them there was no way in @#$& they were getting my DL # they told me I could give them my Social Security number. Riiiigggghhhhtttttttt. I think not. Those idiots just don't get it.
If Sam Walton was half a man, he's spinning in his grave.
Wal-Mart is the Devil. They're bad for America and it will be a proud day when America finally wises up to them!
Period.
On a side note, I hate it when OTHER customers get involved in MY business at the "customer service" (cough, cough) desk! Some big, fat, fruit pie eatin' hog behind me yelled at me, "Sir, we don't have time for this!" I responded by saying, "Well, obviously you had plenty of time to find someone to knock you up! I can tell by yer face that didn't take place overnight! WAIT YOUR TURN!!!!" I must have said something right...the rest of the line laughed! Maybe that'll teach her to stay out of the crossfire!
Come on….the other line was empty and she just wanted to complain. Maybe it was the fact she’d have to actually move 3 feet to be first in line when she could gripe from the back?? It’s called “first come, first serve”. I get my time and WHEN my problem is fixed, she can stomp her big butt up to the counter.
It was during this display that the customer service lady told me, "don't be ugly". LOL!! I responded, "I came in ugly and at last check, I'll be leaving ugly! Your telling my looks to change aint gonna cut it lady!"
(PS, we checked the shelves for a non-defective cooler. Out of 6 on the shelf, 1 was in good condition. We also found our receipt when we got home!!!! I’m thinking of taking a “whiz” in the thing before returning it! That way they can't put it right back on the shelf!!!!)
We were told that without a receipt, they'd need to input my DRIVERS LICENSE # into the system for the EXCHANGE? WHAAAATTTTTT!!!!!!
Yeah, right....didn't Blockbuster have this same problem with losing folks' personal information to identity thieves?
I asked why this was necessary with a product that is (no doubt about it) THEIR brand and a simple even exchange and they told me for purposes of fraudulent returns. I wasn't returning it; I was making an even exchange.
I worked in LP for 10 years……we NEVER had any problems with EXCHANGES. EXCHANGES do not hurt you, especially when the item is defective!!!!
When I told them there was no way in @#$& they were getting my DL # they told me I could give them my Social Security number. Riiiigggghhhhtttttttt. I think not. Those idiots just don't get it.
If Sam Walton was half a man, he's spinning in his grave.
Wal-Mart is the Devil. They're bad for America and it will be a proud day when America finally wises up to them!
Period.
On a side note, I hate it when OTHER customers get involved in MY business at the "customer service" (cough, cough) desk! Some big, fat, fruit pie eatin' hog behind me yelled at me, "Sir, we don't have time for this!" I responded by saying, "Well, obviously you had plenty of time to find someone to knock you up! I can tell by yer face that didn't take place overnight! WAIT YOUR TURN!!!!" I must have said something right...the rest of the line laughed! Maybe that'll teach her to stay out of the crossfire!
Come on….the other line was empty and she just wanted to complain. Maybe it was the fact she’d have to actually move 3 feet to be first in line when she could gripe from the back?? It’s called “first come, first serve”. I get my time and WHEN my problem is fixed, she can stomp her big butt up to the counter.
It was during this display that the customer service lady told me, "don't be ugly". LOL!! I responded, "I came in ugly and at last check, I'll be leaving ugly! Your telling my looks to change aint gonna cut it lady!"
(PS, we checked the shelves for a non-defective cooler. Out of 6 on the shelf, 1 was in good condition. We also found our receipt when we got home!!!! I’m thinking of taking a “whiz” in the thing before returning it! That way they can't put it right back on the shelf!!!!)
